Located in Apopka Florida, Southern C & E is part of the PGF Corporation and has been serving the Agriculture and Public Safety Industries, Sportsmen and the General Public since 1988. Southern C & E is co-located in the offices and warehouse of Mosquito Creek Outdoors. We limit our product lines to provide better service for our customers For more information concerning our company or our products please Email us at info@southernce.com. We value your comments. Please check with us often as we add new products and useful information. Please let us know what you need, like and dislike. webmaster@southernce.com Privacy Policy We value your business and appreciate your trust. We adhere to the following policy to meet your needs for privacy and security. Your Online Privacy All information submitted during ordering online, or calling is kept confidential. We only ask for information that is necessary to properly process your order. No information is shared, sold, transmitted, or given in any way to any partner, third party, company or individual. Email addresses are only used to send order confirmations or reply to a received inquiry or question. Email addresses are not saved, stored or shared. We do not subscribe to or produce any email address lists. Secure Online Ordering We currently use Sitelink with Verisign SSL Certificates. Our system does cookies. All information you enter on our online ordering system is encrypted and can not be read when traveling over the internet. Catalogs This web site is our "Online" Catalog. With constant changes in the electronic industry we have found it is virtually impossible to keep a printed catalog current. As we receive price breaks and discounts from our Vendors they are immediately passed on to you, our customers. Because we save the high cost of the print media you enjoy the lowest prices possible. Domestic Shipping Please be aware that some of our products are shipped without charge in the Continental U.S. Our online order system does not have the capability to remove freight charges from items when they are combined on an order with items that receive free shipping. Those charges show on your electronic receipt but are removed prior to processing your order. You will not be charged freight on any qualifying order with these items. To process credit card orders we do require the billing address of the card and a phone number. Our minimum shipping charge on parts and accessory only orders is $6.00. International Shipping International orders are shipped exclusively via FedEx International Priority. Prior to processing any international order we will email the shipping costs for your approval. We are unable to calculate local duty or import taxes prior to shipping. They are collected by Federal Express prior to, or upon delivery. Overseas Military and APO We gladly ship overseas military orders to any APO via U.S. Priority Mail. We will email any shipping charges for your approval prior to processing your order. Technical Support We can provide the most timely and complete support by email. When referring to Kenwood, Motorola, and Midland radio products please provide us with the model, model #, frequency, and "Private Line" (CTCSS or DPL) code. If the frequency and codes are not readily known please tell us the DIP switch or dial settings. Please try to define the problem as best you can. techsupport@southernce.com Orders or Requests for Quotes Give us an opportunity to quote your specific needs or we will gladly take orders by Email, sales@southernce.com or fax 407-886-2222 or by phone 800-470-1477. We are currently using SiteLINK a SSL for your ordering convenience. To order online Click Here . Please be aware that some of our products are shipped without charge in the Continental U.S. Our online form does not recognize this. You will not be charged freight on any qualifying order with these items. To process credit card orders we do require the billing address of the card and a phone number. We accept Discover, MasterCard, Visa and American Express or we can ship by COD (Cash). Corporate or Government POs are accepted after credit approval. We also accept money orders and personal checks (we have to delay shipping until checks clear the banks). When using checks or money orders, please contact us so we can quote the freight charges and ensure the items you need are in stock and held for you. When ordering or inquiring please provide the following information; For radio products please give the specific model, frequencies, and "Private Line" codes. Credit Card # and Expiration date - Due to security concerns we will gladly take this information by fax or phone. We ship by UPS and FedEx and also USPS to APOs. Please indicate the method of shipping you prefer. Return Policy We are proud to provide a 30 day "No Questions Asked" return policy. If you are not completely satisfied with one of our products you may return it within 30 days of the date of the invoice for a complete refund. The item must be returned in "Like New" condition in the original packaging with all manuals and accessories and a copy of your invoice. Specific parts such as switches, bulbs, batteries, and other component parts, etc. are Nonrefundable. |